Former GOHSEP Director Casey Tingle Joins Plexos Group
Grant funding and emergency management expert brings nearly 15 years’ experience improving response and recovery timelines to build community...
When the state of Louisiana experienced a major spike in unemployment claims associated with the COVID-19 pandemic, the Louisiana Workforce Commission turned to Plexos to help ramp up staffing and resources for its unemployment insurance hotline.
Within one week of project award, we rapidly stood up a remote call center to assist Louisiana residents with new unemployment claims and technical assistance with the online claims portal. At the request of the Louisiana state government, we’ve hired and trained more than 150 local Louisiana residents to field calls while working remotely from home. Since our April 1 launch, our flexible and scalable solutions have helped more than 30,000 Louisiana residents, with about 900 calls handled at a 97% answer rate per day. Learn more about how Plexos is providing the call center resources and staffing solutions governments, communities, hospitals and schools need to respond, rebuild and recover from the COVID-19 pandemic.
Grant funding and emergency management expert brings nearly 15 years’ experience improving response and recovery timelines to build community...
Louisiana Governor Jeff Landry selected Paul W. Rainwater to serve as Chairman of his Task Force on the Sewerage and Water Board of New Orleans. In...
Plexos Group welcomesJojoM. Campos to our New Mexico team as Program Manager of Broadband Programs.Jojohelps rural, remote, and tribal...