Call Center

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Plexos recognizes and understands the need for both outreach initiatives and inbound call processing to provide claimants with relevant and reliable information regarding their claim. With a commitment to quality and customer satisfaction, we offer premier onshore claims administration teleservices with primary call- center operations.

Our call center operation is designed to be scalable to the meet the demands of any size engagement, large or small. Whether the need is for 24x7x365 live agents, customized interactive voice response (IVR) systems providing automated claim information, or message routing and callback from experienced claims reviewers, we can meet the need of any settlement or program.